Good business is all about creating excellent customer service and customers want to be able to approach staff in order to have their questions answered. It can be quite difficult to approach a stranger and so anything that makes them easily identifiable and lets you know what their role is in any business is incredibly helpful. You might just want to talk to management and so being able to identify the assistant manager or the manager quickly helps a great deal when you want to have your problems addressed. Many people wear their ordinary clothes when they go to work and so as a customer, it can sometimes be difficult to identify the people who are just shopping there just like you and the people who actually work there and who can be of assistance. This is why anything that identifies a person as an employee is incredibly useful and so many businesses are trying to make a customer’s life easier by making their employees stand out from the crowd.
One way to do this is to use a Name Tag (Plastic) that can show the employees full name and even their job title. They are incredibly affordable and they can be provided to all members of staff. If you’re not sure if something like this can be a benefit to your overall business plan then maybe the following advantages of using them can help you to make a more informed business decision.
* Staff are easily identifiable – There is nothing more frustrating for a customer and entering a store and then having absolutely no idea who works are and who has a customer. People are incredibly impatient nowadays and so when they want to buy something they all immediately into the store and they want to get out of there as soon as possible. It was too difficult to identify staff members then they will vote with their feet and leave your premises and go by their items somewhere else. Making your staff easily identifiable is the key to success and it is such an easy thing to put into place and to implement.
* Better teamwork – If one member of staff can call on other employee by their name then it creates better communication among everyone and there is no difficulty when you as an employee want to ask for help from another one. It can be very awkward trying to get someone’s attention when you have no idea what their name is and you end up shouting out things like ‘hey’ and ‘you’ to get their attention which can be quite rude. Having nametags allows everyone to get to know each other quickly and hopefully to become friends as well.
As you can see, incorporating nametags into your overall business plan is a fantastic idea and it helps both management and employees to easily identify each other. It is also incredibly useful for customers as it means they know who exactly to talk to within a specific department.